Contact information

We always appreciate receiving messages from you. Whether your inquiry relates to an order, a product, the shipping process, or any other topic, our team is here to assist.

Customer Assistance

Email: support@lumolott.com
Reply time: as a rule, within 24–48 hours, Monday through Friday

Order-Related Topics

So that we may respond as quickly as possible, kindly include your order number in your message.

Further Inquiries

For matters such as wholesale, partnerships, press, or other general topics, please reach us using the email address mentioned above. Your message will be passed on to the appropriate team within our organization.